ADA meets with ACCC to convey concerns about PHIs
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The ADA highlighted the following concerns to the ACCC:
- lack of transparency and accessibility of PHI product disclosure statements
- lack of transparency regarding levels of rebates provided under PHI policies for all dental treatments
- penalising patients who choose providers who are not the PHI's preferred provider, by imposing a lower rebate.
The meeting was followed with a detailed submission by the ADA. The ADA thanks members who contributed by lodging complaints about PHI behaviour to the ADA and invites members to read the submission on the ADA website.
This is an abridged version of an article by Rick Olive, Federal President ADA Inc., which appeared in the ADA News Bulletin, March 2015.
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